Return & Exchange Policy

WE HOPE YOU LOVE YOUR PURCHASE!

However, if the garment doesn’t suit you for any reason, you may request a return by
emailing j@luumstyle.com

If your return is accepted, we will send you instructions on how and where to return your items. Items sent back without approval will not be accepted. Returns must be postmarked in the mail/drop-off box within 10 days from when you receive your order.

Garments must be in the same condition as they were upon receipt; tags attached and
invoice included.

Please allow 7-10 business days for your refund to be processed less the shipping cost.

Unfortunately, we cannot accept returns on sales or promotional items.

FAQs

However, if the garment doesn’t suit you for any reason, you may request a return by
emailing j@luumstyle.com

If your return is accepted, we will send you instructions on how and where to return your items. Items sent back without approval will not be accepted. Returns must be postmarked in the mail/drop-off box within 10 days from when you receive your order.

Garments must be in the same condition as they were upon receipt; tags attached and
invoice included.

Please allow 7-10 business days for your refund to be processed less the shipping cost.

Unfortunately, we cannot accept returns on sales or promotional items.

Please initiate a return of the product you wish to exchange. Once received and processed we will issue your refund, meanwhile you can place your new order.

At the moment we don't. However if you know you won't be returning the item we can get a shipping quote for you. Please inquire by emailing j@luumstyle.com

Yes! Please email us and we'll send over a list of retailers near you!